IT Services and Benefits

Co-Managed IT Services and Benefits- Explained

So, you are thinking about switching to co-managed IT services? You have come to the right place! Co-managed IT services are becoming very popular these days, but many people do not know what they are or how they work. So let us explain! This article will discuss some of the top reasons why your business should be considering this new service and the benefits that you will enjoy from working with this type of service provider.

What is co-managed IT services?

Co-managed IT services are a form of managed services. They are considered a compromise between traditional managed services, which give IT support providers total control over your network, and best practices for working with an MSP. Like traditional management, co-management means that one company—your current service provider—calls all of the shots about how to manage your network, keeping you updated on security patches or server changes as needed. It also features tools like RMM (remote monitoring & management) to help your MSP make sure everything is working as it should be. But unlike traditional management, co-managed services allow another partner—you—to contribute feedback. A qualified, 3rd party vendor will act as an advisor providing guidance regarding how best to secure your data center without necessarily recommending specific technology or solutions. This makes sense if your business isn’t tech-savvy enough to understand what’s necessary in terms of upgrades and further protection; perhaps they don’t have much time/budget available to invest in learning; maybe they’re just not interested in becoming experts on network admin. Whatever it may be, most businesses lack staff with software experience (like developers), at least compared to vendors who sell said software. The result can often be shoddy, insecure setups where hackers have free reign thanks to things like outdated antivirus subscription dates or unlocked root accounts. For many companies, co-management gives them peace of mind by having someone experienced and professional take care of their infrastructure while also offering opportunities for new insights and collaboration.

Who needs co-managed IT services?

You need co-managed IT services if you’re either frustrated with your current setup or don’t have one. They can also be beneficial to large companies. Co-managed services are created for businesses that do not need full support, but might not be able to afford it either. It allows you to receive basic support without having to sacrifice your budget. If you believe you could benefit from these services, it is time to understand what they offer. With so many options available today, it is important to understand what each of them has to offer before committing to anything in particular. Since there are so many different types of technologies out there today, you should look at both hardware solutions as well as software needs. Depending on how complex your company needs are will depend on what type of service is best suited for your needs.

There are some benefits that come along with using co-managed services, including:

  • High-Quality Service – While basic solutions may only provide technical assistance, co-managed services may include additional features such as 24/7 monitoring, upgrades when they become available and more. This means issues will be fixed faster when compared to other IT services.

  • Reduce Costs – Using a managed solution reduces costs by up to fifty per cent when compared to doing it yourself. Having support included as part of your plan gives you peace of mind, knowing someone else is handling things for you.

  • Affordable Options – The main reason why most people start looking into professional help is that they want something affordable yet reliable. Most providers use technicians who do not work on commission and base their pay off what they finish within a given period of time. That way, there isn’t any pressure to upsell their clients; instead, their priority is delivering quality service at an affordable price.

What are the benefits of working with a managed service provider (MSP)?

IT servicesMSPs offer many benefits when compared to in-house information technology (IT) departments. Although they are more expensive than hiring in-house, here are five reasons why you may want to consider outsourcing your IT services. Co-managed IT services come with several advantages for organizations that require 24/7 computer support staff who do not have current expertise in computing or aren’t well versed in existing systems. While some of these benefits can be reaped with other arrangements, outsourcing provides a unique option for businesses by combining expert service providers with higher levels of employee productivity at low costs. The cost savings from co-managed services is appealing for companies that don’t use technology as a central part of their business model. In addition, companies get an affordable alternative if they find traditional IT labour too costly. If issues arise, though, it might make sense to consult an industry professional about how to manage employees while maintaining efficiency. Those companies often employ individuals with impressive track records and knowledge bases. When considering which managed service provider to work with, talk through your needs so that you gain a clearer picture of what fits them best. This way, you know what kind of skillset will help resolve issues faster and efficiently. As always, speak with multiple firms before making any long-term commitments because contracting terms can vary substantially depending on which company you choose.

Here are three reasons why you should consider working with a co-managed firm:

  • To provide access to a skilled technician whose focus is exclusively on client tasks instead of being spread among internal duties to reduce internal training costs.

  • To ensure contractors have adequate time available for client tasks without having to juggle other responsibilities after getting quotes from different service providers, ask whether they offer assistance setting up computers if needed. Additionally, inquire whether remote updates, file backups and website monitoring are included in management fees.

  • Finally, find out what additional hardware or software you may need to buy. These questions will help you gain clarity on what you get for your money and determine which firm offers better value based on your business needs.

How can I choose an MSP?

First of all, what is an MSP? That stands for Managed Service Provider. When you hire an MSP to manage your company’s technology, you can usually expect some or all of these benefits: increased network speed, easier support access, decreased hardware failure rate, faster troubleshooting time and more. But not all MSPs are created equal—so how do you know which one to choose?

Here are a few questions to ask when choosing an MSP Professionally answered by Leapfrog Market computer repair specialists.

Do they have 24/7 technical support?2021-11-24T23:11:57+00:00

Make sure that any MSP you consider has around-the-clock technical support. This doesn’t just give you around-the-clock access to professionals who can help resolve issues quickly, but it also ensures that if your computers encounter problems after normal business hours, someone will be there for you.

Do they keep your data confidential?2021-11-24T23:12:26+00:00

If you want to keep your data secure and out of prying eyes, make sure that any potential MSP has a strict confidentiality policy in place. They should never share client information with anyone without first getting permission from their clients.

Are they located nearby?2021-11-24T23:12:53+00:00

You don’t want to send your sensitive information across state lines or even across town—you should instead find an MSP as close as possible so as to minimize delays in resolving any issues that arise.

How do they handle backups?2021-11-24T23:14:59+00:00

The truth is that no matter how hard you try, your computers are bound to crash at some point in time. Each crash represents a loss of productivity—not to mention customer trust—it pays to take preventative measures. Ask any potential MSP about their approach to backup solutions before signing up with them so that you can rest easy knowing your files are protected! Nowadays, most MSPs offer remote backup services via Dropbox or Google Drive.

Why does cloud computing pose such an attraction to small businesses?2021-11-24T23:15:17+00:00

One of today’s biggest market trends, cloud computing has given small businesses way more flexibility than ever before. Here’s why… Just recently, many small companies had to commit significant resources towards infrastructure upgrades. By cutting back on infrastructure expenses and outsourcing complex tasks like maintaining complex databases or purchasing hardware, cloud computing gives small companies more budget freedom than they’ve had in years.

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